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Problem
Builders require a more efficient method of addressing customer queries and keeping customers informed on the progress of their job. Many disputes could be avoided with an efficient communications system.
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Our Solution
Provide a web interface that enables you to keep the customer updated on the progress of their home and that allows the customer to post queries and receive answers.
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Features include
Easy to manage
Customer specific password protected web site
Supervisors/administrators can post weekly updates
Customers can ask questions via their web page
Supervisors/administrators can up-load pictures
Integrated house building software solution
Web page can be customised for each builder
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Benefits include
Tracks customer correspondence
Reduces communication costs
Improved customer satisfaction
Provision of unique sales tool
Enhancement of company image
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